If you lost your card we recommend blocking it as fast as possible. Log on as usual and call your customer card(s) in menu "Your customer cards". In the dislayed list you can block the lost card via the block symbol. Afterwards you can exchange the lost card against a new one. You get a new card from the respective bonVito partner. You can use your collected discounts or balance with the new card as before.

To exchange the card please make sure that you are logged in. call your customer cards via menu item “Your customer cards” and click on the exchange symbol of the respective card. You can then enter your new card number.

You get a new card from your bonVito operating company.

To add another card to your bonVito account you have to log in to the bonVito website. In menu "Your customer cards" you can add new cards to your profile. All the customer cards listed in your profile will collect to one account. Please note that you DON'T have ro register cards anew that were added to an account!

Please make sure

1. that your card is not a gift card or a mere payment card, as these cannot be registered.
2. During registration you do not use an e-mail address that you already used for a previous registration. For safety reasons you can register each card to just one e-mail address (please see the notes on "Loss of card" and "Adding a new card").

If you registered with the wrong e-mail address you can simply register once again with the correct address, provided the card has not yet been enabled.

The registration for consumers is free of charge at any time.